About ClearScore
Learn more about us and the different services we provide.
About ClearScore
- How will COVID-19 impact you?
- Equifax COVID-19 communication updates
- Who can have a OneScore account?
- How are you different from your competitors?
- Download data held by ClearScore
- Why should I sign up for ClearScore?
Our service
- What other services do you offer?
- Does using this service affect my credit score?
- Why can't I access the ClearScore website?
- Who is Equifax?
- How do I use the ClearScore ticket and dispute system?
- What's Coaching?
Fraud and Identity theft
- I have unrecognised accounts/searches on my report - what should I do?
- I have received a suspicious email – what should I do?
- What do I do if I have been a victim of fraud?
- How do I know if I have been a victim of fraud?
- How would identity fraud affect my credit report and score?
- How can I protect myself from identity theft?
ClearScore Protect
- About ‘Bitcoin Ransom/Blackmail’ scam emails
- What is ClearScore Protect?
- I don’t recognise the password you’re showing me
- Can my information be removed from the dark web?
- What do I do if I've been a victim of fraud?
- What could fraudsters do with my personal details?
Credit Reference Agencies
Offers
- The offer I wanted is no longer appearing in my offers section, why is this?
- You recommended a product I took it out and my score has dropped why is this?
- The APR of some of the products you’re showing are too high, why is this?
- What is Pre-approval and how does it work?
- What happens when I apply for credit?
- What does ‘You have new offers’ do?