Act quickly
If your identity is stolen, report it to your local police immediately. Ask for a copy of the police report or a reference number. You’ll need this for your bank, government agencies and any other companies involved.
If you suspect you’re a victim of authorised push payment (APP) fraud, read our FAQ: Authorised push payment (APP) fraud and what to do next. For any suspicious or confirmed fraudulent activity, report it to the organisation or company involved. They will guide you through the next steps. Tell your bank and lenders Ask them to cancel any cards. Get your accounts secured or blocked if needed.
If your identity is stolen, report it to your local police immediately. Ask for a copy of the police report or a reference number. You’ll need this for your bank, government agencies and any other companies involved.
If you suspect you’re a victim of authorised push payment (APP) fraud, read our FAQ: Authorised push payment (APP) fraud and what to do next. For any suspicious or confirmed fraudulent activity, report it to the organisation or company involved. They will guide you through the next steps. Tell your bank and lenders Ask them to cancel any cards. Get your accounts secured or blocked if needed.
Change your passwords
Change the passwords to your online accounts straight away, such as internet banking and email.
Change the passwords to your online accounts straight away, such as internet banking and email.
Keep an eye on your credit report
We generate your report once a week, and you’ll receive regular daily updates based on changes on your Equifax credit report. Check it regularly so you can spot suspicious activity and act quickly. It’s also a good idea to request statutory credit reports from all 3 credit reference agencies (Equifax, Experian, and TransUnion). This can help you spot anything that doesn’t belong to you. If you don’t recognise information on your credit report, contact the company directly for more information.
We generate your report once a week, and you’ll receive regular daily updates based on changes on your Equifax credit report. Check it regularly so you can spot suspicious activity and act quickly. It’s also a good idea to request statutory credit reports from all 3 credit reference agencies (Equifax, Experian, and TransUnion). This can help you spot anything that doesn’t belong to you. If you don’t recognise information on your credit report, contact the company directly for more information.
Contact Action Fraud
Action Fraud is the UK’s national reporting centre for fraud and cybercrime. You can file a report online or call 0300 123 2040 to speak to their specialists. They will provide assistance on the next steps.
Action Fraud is the UK’s national reporting centre for fraud and cybercrime. You can file a report online or call 0300 123 2040 to speak to their specialists. They will provide assistance on the next steps.
Get in touch with Cifas
Cifas offers a Protective Registration service, which places a warning on your credit report alongside your personal details. Banks and lenders will see this when you apply for a product or service and use extra security measures to make sure the application is from you.
Contact Victim Support
Victim Support is an independent charity that helps anyone affected by crime. They provide free and confidential support 24 hours a day, whether you’ve reported the crime to the police or not. More information on how to know if you've been a victim of fraud can be found in our articles.
Victim Support is an independent charity that helps anyone affected by crime. They provide free and confidential support 24 hours a day, whether you’ve reported the crime to the police or not. More information on how to know if you've been a victim of fraud can be found in our articles.