Signing up
How to sign up and general registration queries
- I don’t have any email address, how do I sign up?
- Who is Persona, and what do they do?
- I tried signing up, but my identity was not verified. What can I do?
- Why did ClearScore tell me I already signed up?
- Why link your account during sign up?
- Can I unlink my account after my identity has been verified?
- What should I do if my identity can’t be verified after linking my account?
- Why is my address not showing in the drop-down?
- I'm having trouble signing up - what should I do?
- Why have you been asked to verify your identity through identification documents?
- What ID documents do you accept?
- Why there's a question mark ? on your Dashboard
- How do I sign up when I don’t have more than 3 years at a UK address?
- It’s telling me to wait 72 hours, what should I do?
- What are the security questions?
- What if I’m not found by Equifax?