Signing up
How to sign up and general registration queries
- My address is not showing in the drop-down menu
- What are the security questions?
- It’s telling me to wait 72 hours, what should I do?
- You couldn’t find my report, what should I do?
- Why do I need to send a photo with my document?
- What ID documents do you accept?
- Why have I been asked to send you an Identification Document?
- I can see a question mark on my Dashboard, what does this mean?
- My exact address isn’t available
- I haven’t received a verification email
- How do I sign up when I don’t have more than 3 years at a UK address?
- Why do you ask for my annual income?
- Why do you need my address history?
- Why are you asking for my bank details when signing up for my free credit report?