During the signup process, we may offer you different options of confirming your identity. Not all of them may be available to you or required to verify your account.
Open Banking
Linking your bank account when signing up to ClearScore is a secure and easy way to verify your identity. After signing up, linking your account also gives you access to the How You Look to Lenders report that helps you understand what lenders care about when applying for credit.
How safe is linking your account
Your data is safe. Open Banking is a regulated service that’s used by over 6 million people in the UK. Your data is encrypted using 256 bit encryption so your information is safe. We can’t move, change or affect your money in any way.
Benefits of linking your account
• You’re in control, you can unlink your account at any time.
• Exclusive offers with ClearScore. Linking your account could get you money-saving offers on credit cards, loans and car finance.
• Get credit healthy. You’ll access your Credit Health, helping you understand how you look to lenders.
Unlinking your account
You can unlink your bank account once your identity has been verified, you’ll have access to your ClearScore account settings.
• Go to ‘My account’
• Then to ‘Bank accounts’
• Unlink the bank account
Security questions
We partner with Equifax to create your credit report. When we search for your records, you'll need to answer some questions about your finances. While we can't tell you which answers to pick, it helps to review your financial history and electoral roll information beforehand. Don't recognise a question? Select 'none of the above'.
Document verification
We use a tool called Persona to verify your identity through document upload. We’ll ask you to take a photo of your ID and we might also request a selfie to confirm that the ID belongs to you.
Documents we accept
• UK driving licences (photocard only)
• Current passports
• Residency permits
Documents we don’t accept
• Black and white copies
• EEA ID cards
• Non-UK or paper driving licences
• Any expired documents