Caisey uses AI technology to help explain information in your ClearScore account and credit report.
Caisey uses Chat GPT which is owned and a part of Open AI.
As part of Caisey, personal information is processed so that Caisey can provide responses about your ClearScore account and credit report.
Why is OpenAI involved?
OpenAI provides the AI technology used for Caisey. We use Chat GPT, to generate responses in Caisey when asked by you. We also use it to provide personalised summaries using the information we hold about you. These services are produced and managed by us yet are provided by ChatGPT as a processor and as mentioned above, act solely on our instruction.
Can I opt out of Caisey?
At the moment, there is no direct opt-out available in your ClearScore account. If you have concerns about Caisey, please contact us. We can pass your feedback to the relevant team.
Where can I find more information?
Please check ClearScore’s Privacy Policy for more information about how we use and share data.