If you have a PoA for one of our users, you can inform us via:
Phone: Leave us a message by calling 02075828212
Online: Raise a query via our chat bot in the Help Center If you are contacting us via our chat bot, please attach the full document or provide the LPA reference in your message.
We'll need the full document or LPA reference so we'll contact you to ask for this. The form will be reviewed by a member of the team and they will do their best to help you with your concern or query.
Please note that as you are not the user, there might be some restrictions on the information we can provide or the actions we can take.