If your electoral roll information is missing or incorrect:
1. Check if you’re eligible
You must be a British, Commonwealth, Irish, or European citizen. See GOV.UK for eligibility.
2. Register to vote
You can register through your local council.
3. Check your details
Make sure your ClearScore details match your electoral roll record. Address formats must match exactly across all accounts.
4. If your name is wrong
Delete your account and sign up again with your correct name.
5. If your address is wrong
See Updating your personal details and address.
6. If you recently updated your record
Allow up to 5 weeks for it to appear on your credit report.