The insights in your How to look to lenders' report are from your linked accounts. When an account becomes unlinked it affects the information you see.
As the data is coming from your linked accounts, if something doesn’t look right:
- Check that accounts with income, spending and savings are all linked. This lets us give you the most accurate picture of your financial situation.
- Use clear descriptions and references when moving money in and out of accounts. For example, transferring to savings account, use ‘savings'. Transfers with unclear references or descriptions won't be categorised correctly.
If you have done the above and something still doesn't look right, let us know. We're always looking at improving our products and services.