Please ensure that you’ve changed your name on all your bank accounts, financial agreements and the electoral roll. This can take up to 5 weeks to be updated with all of your lenders and local council and for this to reflect on your credit report.
Right now, we’re unable to change the name with which you were validated when you registered.
Alternatively, we can create a new account for you to try and fix this from our side. Please be aware this process can take up to 14 days. If you would like us to update your name on your account, please select 'Get in touch' below.