Missed Payments and Upcoming Changes
These FAQs refer to any information appearing in your 'Upcoming Changes' tab. This information will appear in your next credit report, which is updated once a month. However we’ll notify you straight away if there are any major changes throughout the month.
- How to contact lenders about missed payments
- Received an alert about CJIM0016?
- Can I turn off 'Missed Payment' notifications?
- Can I unsubscribe from Missed Payment and ClearScore Alerts emails?
- Do we share your ‘Missed Payments’ data?
- Who are Tully?
- Who are StepChange?
- I don’t recognise a Missed Payment/ClearScore Alert, what can I do?
- What to expect when calling your lender about missed payments
- Why are you telling me I’ve missed a payment, I’ve already paid it?
- How can I find out more about the information in my ’Upcoming Changes’ tab?
- Understanding your ‘Upcoming Changes’ tab.
- Where will I see 'Missed Payments' and other ‘Upcoming Changes’ on my credit report?
- Why are there are no updates showing in my ‘Upcoming Changes’ tab?
- How will the changes in my ‘Upcoming Changes’ tab affect my credit score?