There are a few reasons this could be happening:
- Your lender has just started sharing this account with Equifax.
- Your lender has changed the way they share your account with Equifax.
All of these are perfectly normal but can cause an alert saying that you've "opened" or "closed" an account - even if it's an old one.
When your report updates, you'll be able to check your account details to see if anything is missing or incorrect. If something is wrong, you can use our "raise a dispute" form to get Equifax to help you fix it.