An account can show as 'new' or 'opened' in the changes section of your report when it was actually opened in the past. This could be because your lender just started sharing - or changed the way they share - information with Equifax, our partner credit reference agency.
As this account is now contributing to your credit score, it can affect it.
If you manage the account responsibly by making your payments on time and in full, this should have a positive impact on your credit score over time.
We recommend using between 10% and 70% of your credit limit at any time (this is known as your credit usage), and spreading it evenly across all your cards.
For example, if your limit is £1000, you should aim to use between £100 and £700 per month.
If any of the information on your report is missing or incorrect, we want to help you get this sorted so that you get your most accurate credit score. Use our ’raise a dispute’ form so Equifax can fix the incorrect information.