Every year in December, the majority of UK local authorities update and publish their annual electoral roll register.
This information is then shared with Equifax (our partner credit reference agency) to update the information they hold.
Once Equifax has shared this information with us, you might receive an update to say that your electoral roll information has been added/updated on your ClearScore account.
When do electoral rolls publish?
Publication of electoral registers is at the discretion of the individual local authorities and they may be published any time between December 1st, and February 1st,.
Please note that Equifax is unable to make changes to the electoral roll information until they receive the update from the local authority.
After you’ve received your Electoral roll 2023 update on your ClearScore credit report, if you still believe there is an error with this information, please see our FAQ for help on what to do.