Every year in December the majority of UK local authorities update and publish their annual electoral roll register.
This information is then shared with Equifax (our partner credit reference agency) to update the information they hold.
Once Equifax has shared this information with us, you may receive an update to say that your electoral roll information has been added/updated on your ClearScore account.
When will my 2021 electoral roll registration be updated?
Due to the ongoing situation with Covid-19, legislation has recently been passed to allow local authorities to delay publication of their registers, in order to allow the annual canvas to be carried out safely.
Publication of electoral registers is at the discretion of the individual local authorities and they may be published any time between December 1st, 2020, and February 1st, 2021.
Please note that Equifax is unable to make changes to the electoral roll information until they receive the update from the local authority.
The following local authorities have let Equifax know that they will be delaying publication of their electoral registers until early 2021:
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Local Authority
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Barnsley
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Manchester
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Birmingham
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Monmouthshire
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Blackburn With Darwen
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Nottingham
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Brighton & Hove
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Portsmouth
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Cambridge
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Sheffield
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Cheshire West & Chester
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Slough
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City of London
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Solihull
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Coventry
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South Lakeland
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Crawley
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Southampton
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Dudley
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St Albans
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Exeter
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Telford & Wrekin
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Fenland
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Torbay
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Glasgow
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West Oxfordshire
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Greenwich
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Wolverhampton
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Hackney
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Wyre Forest
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Isle of Wight
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After you’ve received your Electoral roll 2021 update on your ClearScore credit report, if you still believe there is an error with this information, please see our FAQ for help on what to do.