We have recently been made aware that LOQBOX has suffered a data breach.
We have spoken directly to LOQBOX, and they have told us that they are working to resolve the issues and have proactively notified both the ICO and the FCA of the issue.
We have been told that they had contacted all affected customers by the 29th February 2020. We have suspended offering the LOQBOX product on the ClearScore site.
If you believe you have been affected by these issues or need any further information about this, you should contact LOQBOX directly by emailing .
We are continuing to monitor the situation and our systems have been, and continue to be, secure.
We would also recommend that anyone concerned follows the advice offered by the UK's National Cyber Security Centre:
If you are having trouble contacting LOQBOX or need any further support, please get in touch with us and we'll look into this for you: Get in touch