We partner with Equifax, a credit reference agency, to verify your identity and create your credit report. We also work with Persona for additional identity verification.
Follow these tips for a smooth registration:
1. Enter your details - use your name exactly as it appears on your ID. Double-check your date of birth. Make sure your address matches your bank statements and electoral roll records. Include all addresses where you've lived in the past 3 years.
2. Keep your address as shown - if it's incorrect or missing, read our address guide.
3. Limited credit history? We might not find your report if you're new to credit. Learn more about building your credit score.
4. Older credit history - after 6 years, lenders typically remove your data from credit reports.
Having trouble? Try these steps:
1. Start fresh - if you have a credit history but can't see your report, delete your account through 'My Account' and sign up again.
2. Review your information
3. Too many attempts? Your account will be locked - please wait a few days before trying again.