Our partner Equifax provides your credit report data, including addresses. Your address might not show in our drop-down menu if:
• You've moved to a new development that isn't registered on the Royal Mail yet
• You have an Armed Forces or commercial address
Here's what to do:
• You've moved to a new development that isn't registered on the Royal Mail yet
• You have an Armed Forces or commercial address
Here's what to do:
Check the Royal Mail postcode finder
• Can't find your address? Ask Royal Mail to add it
• Tell us through our chatbot (located in the bottom right corner) when Royal Mail adds your address - we'll update with Equifax
• Your address will appear in our system in about a week (can sometimes take longer)
• When your address appears in our drop-down menu, you can try registering again.
Please use a private residential address when possible, as this works best with Equifax's credit reporting system