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Articles in this section

  • Why can’t I log into ClearScore via Internet Explorer 11?
  • How can I reset my password?
  • I can't log in from the ClearScore website
  • I can't log into my ClearScore app
  • How do I clear my cache?
  • Why is my account locked?
  • My account is locked, what can I do?
  • I can’t log in, it says access denied?
  • I can’t log in, as it won’t accept my email address
  • I have a PoA (Power of Attorney) for a user, what should I do?

How do I clear my cache?

Clearing your cache and cookies and then refreshing your browser, can help you log in to your account. 
 
You can find instructions on how to do this on Google Chrome, Safari and Firefox.  
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Related articles

  • How can I delete my account?
  • I can't log into my ClearScore app
  • How can I reset my password?
  • How can I update my personal details?
  • How can I correct information in my credit report?

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