What happens if I lose my phone? If your phone is lost or stolen you should immediately try to lock access to the device (i.e. find my iPhone or find my mobile). To disable your 2FA and help you set up a new device, you'll need to contact us below. Related articles What is ClearScore Protect? What happens after I’ve enabled Two-Factor Authentication (2FA)? How often will I have to complete Two-Factor Authentication (2FA)? I can't log in from the ClearScore website How can I update my personal details?