If you're unable to vote in within the UK because you're not a UK/Irish/Commonwealth citizen, you can inform Equifax of this directly.
You can add a 'Notice of Correction' to explain why you're not appearing on the electoral roll.
This is a short note of up to 200 words that is used to clarify parts of your report that aren't necessarily wrong, but you might like to explain them to lenders.
Your notice must be factually correct, suitable for publication, and cannot damage someone else's reputation.
Don't worry, this won't affect your credit report information or your score.
It's worth noting that Jersey and Guernsey currently do not share their electoral roll information to Equifax, or any other credit reference agencies.
That said, if you're a resident of Jersey and are registered to vote, you can request your local parish official to complete the 'Jersey Electoral Register Confirmation' on your behalf, which you can send through our disputes form to Equifax for review.
If you're not sure about your status or would like to check any of your details, you might find these links useful: