I forgot my online banking details, can I still 'Link' an account? It’s best to speak to your bank account directly if you have any difficulties logging in to their site. Please note that you won’t be able to link an account, using your ClearScore login details. Related articles How do I reactivate my 'Linked Account'? What are 'Linked Accounts?' Do you store my bank login details? How can I improve my score? How long will you store my 'Linked Account' data for?