To find out more information about your ‘Upcoming changes’:
- Select one of the changes, you’ll be able to find out more about that particular change. Check out our FAQ for a full list of possible changes.
- Your full credit report and score will continue to be updated once a month, however, we’ll notify you of any upcoming changes throughout the month.
If there’s incorrect information in your ‘Upcoming changes’ section on your report:
- Contact the lender directly- They’ll be able to provide you with more information about this missed payment. They’ll also be able to make any amendments to your account information if there’s a mistake on their part.
- If they’ve amended/updated their information- Once they’ve updated their information, this change should reflect on your credit report in up to 4-5 weeks.
- After 8 weeks- If it’s been longer than this time since you’ve contacted the lender involved, you can raise a dispute with Equifax to investigate this further. However, you’ll need to make sure you’ve verified your email address first.