If you're reading this, you've likely received an alert from us stating that "A credit agreement has been removed and/or a new credit agreement is being added to your report."
John Lewis Financial Services Ltd has recently been purchased by HSBC UK Bank plc. As, they’ve updated how their accounts are displayed with Equifax, our data provider. This is considered new information, which is why you received an alert even if it's an old account.
When your report updates, you can check that your account details, such as the open date and payment history, are still the same by visiting app.clearscore.com/track/credit-report/accounts.
You can read more about the change: