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  • Why can't I unsubscribe?
  • Download data held by ClearScore
  • What does ‘You have new offers’ do?
  • What doesn’t show up as a long-term or short-term debt?
  • What is a ‘thin file’?
  • Unable to view my report/score
  • How do we look after your data?
  • Can there be more than one ClearScore account per email address?
  • How do I change my email address?
  • Can I print, download or share my credit report?
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Unable to view my report/score

If you are unable to see your report/score after passing ID validation, please contact us via our 'Ask a Question' form and we'll be more than happy to help.

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Related articles

  • Why can't I access the ClearScore website?
  • I can’t log in – can you help me?
  • Download data held by ClearScore
  • Can I print, download or share my credit report?
  • Why can't I unsubscribe?

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