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  • How can I reset my password?
  • Why can’t I log into ClearScore via Internet Explorer 11?
  • I can't log in from the ClearScore website
  • I can't log into my ClearScore app
  • How do I clear my cache?
  • Why is my account locked?
  • My account is locked, what can I do?
  • I can’t log in, it says access denied?
  • I can’t log in, as it won’t accept my email address

Why is my account locked?

Your account might be locked for a number of different reasons:
  • You’ve entered your password incorrectly 6 times in a row
  • We were unable to verify your identity
  • There was suspicious activity on your account

For next steps, please see our FAQ.

 

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  • How can I reset my password?
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