If you’re not found by Equifax, we will be unable to validate your identity and locate your report details.
You can continue to edit your information via ‘My Account’ for as long as you’d like to, up until we can validate your identity.
When you become ID Validated, this means that we have matched you to your record and you will be unable to make changes to your personal information yourself.
If you spot an error please fill in a dispute form so that you can get this changed with Equifax directly: raise a dispute