At ClearScore, we have a ticketing system to deal with user queries, and a dispute system to deal with issues with credit report and score data.
If you have a query about ClearScore, your account, understanding technical terms or other general info, you can either look through our extensive FAQs, or submit a ticket through to our help centre and we’ll be more than happy to help you.
If you believe something is missing or incorrect on your report, we at ClearScore are unable to change this directly as we have to present the information held about you by Equifax. In this case, you are best advised to contact the lender involved directly or to fill in our dispute form which will raise this issue with Equifax directly.
Here’s the link if you’d like to submit a query: ask a question
Here’s the link if you’d like to fill in our dispute form: raise a dispute