Your credit report data is provided to us by Equifax, and occasionally information can be incorrectly matched onto your report.
If there's something on your report that you don't recognise or agree with, it may be worth contacting the company involved to find out more information about this and to get this resolved.
If you believe there is an incorrect financial association or you've been incorrectly matched to something on your credit report, you will need to raise this as a dispute.
If this is the case, please follow our disputes process via the following link:
Please be aware that for a dispute to be processed and sent to Equifax, your email address will need to have been verified beforehand.
If you haven't yet done so, you can verify your email address by logging in, going to 'My Account', and selecting 'Resend verification email': https://www.clearscore.com/account/myaccount