If you can see your address on your ClearScore report, you can update this in the ‘My Account’ section of your ClearScore account.
The address will immediately update in the ‘My Account’ section, however you won’t see an updated report at the new address until your next credit report is due.
What can I do if my current address isn't showing in 'My Account' or on my report?
For your correct address to show in the 'My Account' section this must be updated with all of your lenders and local council (electoral roll) so that this can be shared with our partner Equifax.
If you have different address formats, please make sure these are updated to match the correct format for your address.
You can also check that your exact address format is showing in the Royal Mail postcode finder, see our FAQ article.
Once Equifax picks up your credit history at this address it should automatically get added to your report, this process usually takes around 6-8 weeks. When the new address gets added, you should be able to update your address in 'My Account'.
If you have updated your new address with all of your lenders, it's been over 8 weeks and your address still isn't showing on your report or in 'My Account', then please contact us below by selecting 'Get in touch'.