We ask to see ID or for a document selfie:
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To verify your identity
This is to protect your personal and financial information. We want to make sure we’re giving you - and only you - access to your free credit score and report.
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To get you through registration
If you’re unable to provide a valid ID, we won't be able to create a ClearScore account for you.
Where your message goes
All files you attach when emailing us or uploaded via our help.clearscore.com forms are HTTPS and are encrypted with SSL/TLS during transit. They're are sent straight to a secure platform with highly controlled access.
These files are never held by a third-party unencrypted and they are only ever stored on ClearScore’s servers within the EU.
You can submit documents by going through our Chat located on the bottom right of this page. Just type 'submit document', complete the form, upload your document and submit.
Document selfie example:
