When you were signing up, we might have asked you to link a bank account so we could verify your identity.
If that didn’t work, don’t worry. We’ll redirect you to the next step, which is to answer some security questions based on your financial information.
To help you answer the questions, remember to review your financial history and electoral roll information. You can choose ‘None of the above’ if you don’t recognise a question.
If you get locked out of your account, you’ll need to wait 72 hours before trying again - this is so that we can protect your credit report information.